2.7 Request Undo ReBill Bill Segments

4.2.2.8 Manage Billing Disputes : Manage Billing Disputes Detailed Process Model Description : 2.7 Request Undo ReBill Bill Segments

2.7 Request Undo ReBill Bill Segments

Reference: Manage Billing Disputes Process Model - Page 1 for the associated business process diagram.

Actor/Role: CSR

Description: The CSR or Authorized User determines not to freeze the new Bill Segments. If the undo function is used, the newly generated segment is deleted.